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Frequently Asked Questions

Are you open 24 hours a day?

Yes. The warehouse operates from 6am Monday until 6am Saturday. The Office hours are 7am - 7pm, Monday to Friday. Deliveries and collections can be made during Office hours, deliveries / collections can be made outside of these times, but must be pre-arranged. Please contact us on 01753 561 461.

Do you deliver or collect?

Yes, it's part of the service. Special deliveries and collections are available at a competitive price, please see the delivery and fleet section.

How long does it take to get a quote?

We have a team of 7 in our operations office capable of giving a quote over the phone. Please contact us on 01753 561 461 or complete the online form which is quick and easy.

Do you accept credit cards?

Yes. We accept all major credit cards.

Can you pack all types of hazardous materials?

Yes. Although please speak with the hazardous team regarding radioactive and explosive items.

Do you have ADR drivers?

Yes.

Are your cases waterproof?

We can make the cases waterproof. The interior can be lined with a variety of bitumen paper or polythene. We also have the options of sealing the contents in a vacuum extracted foil bag and/or covering the outside with a high-grade tarpaulin.

Do you have heavy lifting equipment?

We have numerous 3 ton forklifts as well as a 7 ton forklift at our premises permanently. Forklifts up to 27 ton and mobile cranes with capabilities of 60 ton can easily be arranged with prior notice.

Are your premises secure?

Yes. We are fully red-care alarmed and CCTV monitored.

Are your staff trustworthy?

We are proud to say the majority of our staff have been with the company a long time, ranging from 34 years to 10 years.

Are your staff trained?

Every member of staff is independantly trained in their field. Whether it is Dangerous Goods or fork lift driving, every staff member has a variety of qualifications.